Situation
The Gift of Health Campaign
Mad Hatter Technology was engaged to advise the YMCA when the marketplace saturated with competition in fitness facilities. Increasing market share is a priority for the YMCA, as the health, fitness and recreation facilities and related services, were experiencing a decline in membership.
Services
- Marketing strategy
- Digital media strategy
- Design thinking sessions
- Branding & identity visuals
- Logo design
- Digital campaign creation
- Acquisition campaign
- Data management
- Campaign microsite
- Responsive website design
- Content management system (CMS)
- Drupal CMS development
- Electronic mass mailing
- Direct mail campaign
- Website hosting
- Campaign creation
Solution
In a consultative engagement, data from a complex compilation of five databases was analyzed and reviewed to help understand the existing customer base. In a cross comparative data analysis and segmentation of the current customer base, contrasted to population census data for the region, opportunities in key and strategic target markets in certain age demographics, evolved.
Success
The Gift of Health campaign was created, and executed to these key age & demographic segments in an annual integrated campaign with four holiday seasonal themes. Now a keystone campaign for the organization, memberships are on the rise.
12 Days of Christmas
COLLABORATIONS
Case StudyYork University
York University, one of Canada's largest universities and a premier education and public research campus located in the heart of Toronto.
Case StudyYMCA
In a consultative engagement, data from a complex compilation of five databases was analyzed and reviewed to help understand the existing customer base.
Case StudyMagazines Canada
The Magazines Canada system is a multilingual responsive website with easy to find information, and a private members only area.
Case StudyCircuit IQ
A review of the mobile application prototype leads to user journey mapping, user interface design changes, and modifications to the application screen flow.