SITUATION
Public Protection Matters
With over 83,000 members and 36 chapters, Professional Engineers Ontario is a statutory licensing organization founded in 1822 to regulate the practice of professional engineering in the province of Ontario.
The member based organization needs to improve the online experience for its key stakeholders, community and its membership. Simplified communications on the licensing process, member directory and their key mandate of regulatory affairs is needed.
SERVICES
- Stakeholder engagement
- Design thinking sessions
- Communications strategy
- Technology roadmapping
- Responsive website design
- Content management system
- Payment processing
- Form management
- Resource centre
- Membership directory
- Content planning
- Content publishing
- Training & support
- Hosting services
SOLUTION
A new system is developed with a focus on information architecture, ease of navigation, a refined directory, and a simplified design to support an information intensive organization.
SUCCESS
With design thinking sessions engaging all internal and external audiences in a unique process of collaborative design, the website simplifies a complex licensing process. The new information architecture benefits all stakeholders and allows for mass information to be easily and efficiently posted by internal content publishing teams.
COLLABORATIONS
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Case StudyTown of Caledon
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Case StudyDavid Edgar
With the city in a rally for the Canada Games, and an injury sidelining David at home, the star and the community were together again for some grassroots moments.
Case StudyOFPA
With membership declining the association needed to reestablish its place within industry. A revitalization of the branding was needed to reposition the association as a thought leader and industry partner.