SITUATION


Public Protection Matters

With over 83,000 members and 36 chapters, Professional Engineers Ontario is a statutory licensing organization founded in 1822 to regulate the practice of professional engineering in the province of Ontario.

 

The member based organization needs to improve the online experience for its key stakeholders, community and its membership. Simplified communications on the licensing process, member directory and their key mandate of regulatory affairs is needed.

A Little Hint to You
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SERVICES

  • Stakeholder engagement
  • Design thinking sessions
  • Communications strategy
  • Technology roadmapping
  • Responsive website design
  • Content management system
  • Payment processing
  • Form management
  • Resource centre
  • Membership directory
  • Content planning
  • Content publishing
  • Training & support
  • Hosting services
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SOLUTION


A new system is developed with a focus on information architecture, ease of navigation, a refined directory, and a simplified design to support an information intensive organization.

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SUCCESS


With design thinking sessions engaging all internal and external audiences in a unique process of collaborative design, the website simplifies a complex licensing process. The new information architecture benefits all stakeholders and allows for mass information to be easily and efficiently posted by internal content publishing teams.

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COLLABORATIONS
 

  • Case Study
    Minds Connected

    Minds Connected is an online network connecting community members to evidence-informed interventions, key resources, and a community of local professionals working to improve mental health.

  • Case Study
    University of Toronto

    Platform recommendations, technology roadmapping, and user interface design concepts were provided with further strategic consultations and guidance for implementation.

  • Case Study
    CIGI

    Founded in 2001, the Centre for International Governance Innovation is an international governance think-tank located in Waterloo, Ontario.

  • Case Study
    Canada Games

    Competing for a hosting games location in Ontario, Waterloo Region needed to be positioned as a leader in technology with a strong connected community.