SITUATION
Modernizing Regional Services Online
Hastings County needed a seamless online destination where residents could easily find news, county resources, and other local information—without sifting through multiple sites or outdated layouts. The staff wanted a more user-friendly approach to their content management that allowed them to efficiently update and manage their site for both the benefit of the internal teams and the public community.
Wildly Authentic
SERVICES
- Stakeholder engagement
- Website design
- Content strategy
- Interactive maps
- Mobile designs
- User guide
- Platform prototyping
- User experience testing
- Minimum viable product
- Technology roadmapping
SOLUTION
We delivered a cohesive website featuring refreshed branding, clear navigation and sectioning, engaging content streams, and interactive tools like embedded maps and service request forms—all managed efficiently through a user-friendly CMS to meet all their needs.
SUCCESS
Residents now enjoy faster access to online information and services, while the staff’s site management is elevated through ease and clarity – highlighting improved self-service and overall satisfaction on both sides.
COLLABORATIONS
Case StudyUniversity of Toronto
Platform recommendations, technology roadmapping, and user interface design concepts were provided with further strategic consultations and guidance for implementation.
Case StudyCircuit IQ
A review of the mobile application prototype leads to user journey mapping, user interface design changes, and modifications to the application screen flow.
Case Studyàtoi
With pop up shops for sample sales of haute couture fashion in Manhattan a secret until the day of the sale, fashionistas need a better way to find their way to the luxury brands they love.